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LAND-BASED GAMING

Craig Toner (Aristocrat Gaming). Innovation, responsibility, and talent as cornerstones of international leadership

In this exclusive conversation, the CEO of the globally recognized manufacturer highlighted the fact of positioning Aristocrat Gaming and Aristocrat Interactive as a single company. He also shared insights into the firm’s sustainability and responsible gameplay initiatives, spoke about the expansion in Asia-Pacific, and underlined the internal culture, which fosters creativity and collaboration among employees.
October 9, 2025
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According to Toner, the work of their people is at the heart of everything they do. In this sense, he mentions three pillars: collective brilliance, talent unleashed, and good business/good citizen.

By Ulises Gil, journalist at G&M News.

How do you define the firm’s current position within the international gaming industry, and which factors have been most pivotal in driving the company’s growth?

Thanks to the support of our customers and players around the world, we have a very strong position in the global gaming industry. From a purely visual perspective, it’s an interesting time, with strong participation at G2E in Las Vegas. We started the year at ICE Barcelona, where Aristocrat Gaming and Aristocrat Interactive presented as one united company, and now we are bookending that at year’s end with our joint showing at G2E. Attendees were able to experience why Aristocrat is leading both the land-based and the digital spaces. Independent research confirms that our continued investments in D&D are delivering outstanding results for customers and world-class entertainment for players. This is one of the most exciting times in our nearly 70-year history.

Given recent strategic moves (such as the sale of Plarium and the restructuring of Big Fish Games), how do you balance portfolio rationalization with innovation across both segments?

We have an interesting advantage with our land-based and online business segments. There are multiple cases where players’ experiences and preferences in casinos have influenced what we do online, and vice versa. That’s one of the reasons I was excited to have Aristocrat Gaming and Aristocrat Interactive presenting as one united company at G2E. It gives the global community a clear picture of how we balance our portfolio and use insights from each business to strengthen the other.

With Aristocrat making inroads across Asia, particularly in markets like Macau, what is the company’s strategy for strengthening its presence and capitalizing on new opportunities?

Asia-Pacific has always been, and continues to be, an important focus for us. We’re investing in offices and local personnel across the region to better serve customers and understand their needs. Just like in other regions, we create games that reflect the unique preferences of each local audience. This approach has worked very well for our customers, and we’ll continue to build on that success.

Sustainability and responsible gameplay are core to the brand’s values. How are these principles reflected in Aristocrat’s strategy and operations?

That’s absolutely correct. We recently launched a new three-year sustainability strategy that significantly elevates our commitments, both in climate responsibility and transparency. Our decarbonization goals have been validated by the Science Based Targets Initiative (SBTi), and we’re accelerating foundational work that will reduce emissions in the coming years. Equally important, Responsible Gameplay remains our most critical sustainability focus. It’s essential to our long-term results and an expression of our corporate values. We created a dedicated RG pillar called “Empowering Safer Play” to strengthen our industry leadership in this area. For instance, in North America, we launched KnowYourMax.com, a website providing players with positive play resources such as timer tools, self-limit options, and educational content through our Beyond the Reels web series.

How would you describe the company’s internal culture, particularly in fostering creativity and collaboration among its teams worldwide?

Our people are truly at the heart of everything we do. Our culture rests on three pillars: collective brilliance, talent unleashed, and good business/good citizen. Collective brilliance means learning from each other and achieving extraordinary things through collaboration. Talent unleashed refers to empowering our teams with the freedom and tools to do their best work. Good business/good citizen is about caring for our communities. We donate to organizations that improve quality of life, offer volunteering opportunities, and encourage our employees to give back. Together, these principles ensure Aristocrat remains a place where innovation, creativity, and purpose thrive.

Aristocrat Gaming Aristocrat Interactive Asia-Pacific markets casino industry collective brilliance corporate culture Craig Toner creativity employees G2E Las Vegas good citizen innovation interactive gaming interview land-based gaming leadership manufacturer online gaming provider responsible gameplay sustainability talent unleashed
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