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European gaming regulators promote standards to identify problematic gambling behaviors

EGBA thanks GREF support, which reinforces the importance of collaborative approach to boost safer gambling initiatives. Expected to be finalized and published by the end of 2025, the standard will provide a much-needed common definition of ‘markers of harm.’
February 13, 2025
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Development of this norm within the European Committee for Standardization brings expertise from academia, gambling regulators, operators, and harm prevention professionals across Europe.

The European Gaming and Betting Association (EGBA) has welcomed the Gambling Regulators European Forum’s (GREF) support for the development of a European standard on markers of harm for online gambling within the European Committee for Standardization (CEN).

This important initiative, which stems from an EGBA proposal submitted in 2022, aims to establish a set of behavioral indicators to help more quickly and accurately identify problematic gambling behaviors, also known as “markers of harm”.

Development of the European standard within CEN, which began in 2023, brings together expertise from academia, gambling regulators, operators, and harm prevention professionals across Europe. Expected to be finalized and published by the end of 2025, the standard will be voluntary in nature and will provide a much-needed common definition of markers of harm. A detailed discussion of markers of harm took place in an earlier EGBA webinar on the topic.

Maarten Haijer, Secretary General of EGBA, expressed: “We very much welcome GREF’s support for this important initiative. The development of a European standard on markers of harm will be a crucial step forward for safer gambling in Europe. It will help establish a more common understanding of problem gambling behaviors and raise the bar on player protection across the industry. Collaboration on safer gambling is crucial, and we call on all stakeholders participating in the CEN standardization process to support its finalization in the coming months.”

association behaviors business commitment control EGBA European Committee for Standardization European Gaming and Betting Association Gambling Regulators European Forum land-based gaming limits Maarten Haijer markers of harm market members online gaming operators players problematic gambling protection safer gambling standards tools
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