From July to December 2021, Gaming Operations Academy continues to present some of the most diverse and insightful courses for gaming delegates from different segments and positions of the sector. Committed to promoting fairness, inclusiveness, professionalism, diversity, honesty and transparency in the gaming space, in 2020, GOA’s experienced coaches have trained over 2,000 individuals and 700 companies across six continents.
These training sessions come with CPD Accreditation included with the executives’ enrolment. Regarding next live online courses and workshops, G&M News has selected some of them to inform about:
1) Sportsbook Management (in Spanish)
Modality and date: full course of two days, with a 3-hour extension each. August 17th and 18th.
Coach: Hugo Llanos
For: Bookmakers, iGaming Operators, Land-based Operators, Regulators
Registration link: https://www.gamingoperationsacademy.com/product/latam-gestion-y-menejo-de-un-sportsbook
2) Affiliate Management
Modality and date: full course of three days, with a 2-hour extension each. October 18th, 20th and 22nd.
Coach: Tom Galanis
For: iGaming Operators, start-ups
Registration link: https://www.gamingoperationsacademy.com/product/affiliate-management
This course will help attendees to increase ROI through improving affiliate management strategies and processes. After taking this seminar, every affiliate manager will be able to face three challenges: a) demonstrate a unique selling point that attracts the right affiliates and allows him/her to build a strategic strategy that does not just play to the short term demands of stakeholders; b) create an agile product portfolio that is future proof; and c) efficiently adapt to the shapeshifting market engagement techniques.
3) Online Sportsbook Fundamentals
Modality and date: full course of two days, with a 3-hour extension each. October 26th and 27th.
Coach: Hugo Llanos
For: Bookmakers, iGaming Operators, Land-based Operators, Regulators
Registration link: https://www.gamingoperationsacademy.com/product/sportsbook
Three challenges this course will cover are: a) having the right product offering to the right markets; b) customer acquisition, retention and re-activation; and c) risk management form both competitors and markets.
4) Land-Based Table Games
Modality and date: full course of two days, with a 3-hour extension each. November 17th and 18th.
Coach: Francisco Vidal, also an expert at G&M News
For: Land-based Operators
Registration link: https://www.gamingoperationsacademy.com/product/land-based-table-games
Even with the many options of technology, the table games operation has not changed much over the past century. Now, it is the time to take the initiative, improve profitability and enhance customers’ experience by upskilling the team and efficiently integrating table games in a casino product mix.
Three core challenges for table games operations are: the following: a) improving Table Game Manager’s understanding of the mathematics behind the games; b) managing the pressure to increase hands per hour, processes and productivity without negatively impacting the customer entertainment; and c) effectively taking advantage of evolving technology to increase the dealer and customer experience.