As jurisdictions initiate or expand gaming, it’s critical to evaluate fundamental and emerging enforcement and investigative issues. In this sense, the International Center for Gaming Regulation at the University of Nevada, Las Vegas (United States) provides a 1/2-day online intensive session on current best practices and challenges. Under the title Gaming Security, Enforcement & Investigations, this seminar will take place next Tuesday, December 6th, 2022, 8:00 AM to 12:00 PM PST. Registration is available here.
The agenda of this program covers aspects such as the following: 1) Illegal Gambling & Emerging Online Trends in AML (by Amanda Gore), including land-based and online markets, international case studies, and online casino risks, payment methods, and AML; 2) Cyber Crime and Cyber Security (by Rick Alwine), considering cyber security as an integral part of compliance and enforcement efforts, and best practices in combating ransomware; 3) Principles of Surveillance (by William Joseph), taking into account skills needed for good surveillance managers and employees, and baseline protocols needed to protect a casino’s team members, customers and assets, and 4) Gaming Law Enforcement – Current Threats (by Jeremy Wolff), studying patron disputes, gaming employee screening, regulatory investigations, sports betting, and aspects of quality investigations.
Educational partners for this online discussion will be Amanda Gore (Director at C4GA), a forensic accountant by background with over twenty years of experience working on financial crime investigations and compliance matters; Rick Alwine (Federal Bureau of Investigations), who has been a Special Agent with the FBI for over 17 years; William Joseph (Director of Surveillance at Westgate Resort and Casino in Las Vegas, Nevada), trainer and instructor in surveillance subjects, and Jeremy Wolff (Agent in Charge, Colorado Division of Gaming), with a 25-year law enforcement career working closely with casino management regarding casino operations and gaming compliance.
Besides, the ICGR at the UNLV is preparing another seminar: Responsible Gaming: Culture, Ethics, and Policy. This two-day activity (Tuesday & Wednesday, December 13-14th, 12:00 to 3:00 PM PT) will focus on responsible gaming, its sustainability, and related compliance and policy issues. Program is designed for operators, regulators, legislative bodies, casino managers, compliance and audit teams, and human resource professionals in the gaming industry. Interested executives can register here. A certificate of completion will be issued by the ICGR to those individuals who successfully complete the series.
Three main topics will be debated: a) Responsible Gaming & Existing Policy; b) Ethics and Culture in Responsible Gaming, and c) Public Components of Responsible Gaming.
The first issue will consider the basic foundations of responsible gaming, its history, and existing policy approaches in the U.S. and international jurisdictions. The session will explore the counterintuitive nature of responsible gaming policy by examining the reasons why specific policies have been successful or failed. Finally, it will explore emerging technology, such as limit-setting, data analytics, facial recognition, cashless, etc., all in the context of responsible gaming. Moreover, the seminar will address ethical practices in gaming compliance, various compliance structures, and common ethical dilemmas and solutions through case studies. Core faculty members will discuss the benefits of expanding responsible gaming programs beyond a compliance-focused perspective. They will also examine the impacts responsible gaming programs can have on company culture, as well as how company culture can impact program effectiveness. Last session will focus on specific policy approaches employed by operators. It will determine ways to proactively engage customers around responsible gaming, and include a case study of the Responsible Gaming Ambassador concepts, tracing it from creation, implementation, evolution, and evaluation.
Education partners will be Alan Feldman, and Dr. Jennifer Shatley. Feldman is one of the world’s leading experts on responsible gaming. As Distinguished Fellow in Responsible Gaming for UNLV’s International Gaming Institute, Feldman develops programs and policies to advance related knowledge and capabilities within the industry and regulatory community. Shatley is an insightful and experienced responsible gaming executive with a 23-year career background involving extensive leadership progressing responsible gaming policy. As a thought leader in the gaming industry, she has been the catalyst for the development and innovation of numerous firsts in responsible gaming. She is also President of the Nevada Council on Problem Gambling.